The D500 combines powerful 17,000Pa suction,AI smart floor detection,dual-edge cleaning, and a lay-flat design—features not often found in standard models.

Yes, it’s built to handle both wet and dry messes in one go—perfect for everyday kitchen spills, dirt, and grime.

Yes. The D500 features an automatic self-cleaning function that uses water and scrubbing to keep the brush clean, followed by hot air drying to prevent bacteria and odors.

You get up to 30 minutes of powerful cordless cleaning—ideal for small to medium homes.

Very easy. The compact design, self-cleaning feature, and intelligent base station mean less mess and no manual scrubbing.

The built-in deodorizing stick helps neutralize odors in the water tank and brush area—ideal if you’re cleaning after pets or food spills.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

Or you may head to our order tracking website here.

If your order is delayed beyond the estimated delivery time, please reach out to our customer support team on our social media or email to support@dasher.my

We will investigate the issue and provide you with an update on the status of your delivery.

It takes between 3 - 7 days for your product to reach to you or you can choose to purchase directly at our local store - Dasher Smart Home @ Setia Alam, Selangor.

Yes, two years.

No need registration. The warranty is automated once the order was shipped out.

If you receive a damaged or defective product, please contact our customer support team before shipment or recommended within 24 hours. We will guide you through the return and replacement process to ensure your satisfaction.

For any inquiries, please contact us at:

• Email: support@dasher.my
• Address: Sek DE, 36-1, Setia Avenue, Jalan Setia Prima S U13/S Setia Alam, U13 Shah Alam, 40170 Shah Alam, Selangor